Name: The Art of Difficult Conversations: Using Lessons Learned and Tools to Achieve Shared Outcomes
Start: 2026-07-16T13:45:00-0400
End: 2026-07-16T14:30:00-0400

The Art of Difficult Conversations: Using Lessons Learned and Tools to Achieve Shared Outcomes

Thursday July 16, 2026 1:45pm - 2:30pm EDT

As leaders, it’s a responsibility and charge to ensure the empowerment of the most important asset in organizations – the people. One of the biggest challenges cited by leaders and team members is a reluctance or lack of knowledge regarding how to navigate difficult conversations, even though avoiding them negatively impacts culture and representation. In this session, the group will explore how to overcome fears and embrace the discomfort that comes with these necessary conversations. The presentation will share lessons learned from past mistakes and offer books, tools, and tips to help create safe spaces where difficult conversations can be held and appreciated.

Session Goals:

Identify the common psychological barriers and fears that lead to the avoidance of difficult conversations within organizational leadership.
Analyze lessons learned from past communication failures to develop actionable strategies for navigating discomfort.
Equip participants with a toolkit of books and resources to establish safe, inclusive spaces for transparent dialogue.

Speakers

Kristin LaVoy

Assistant Assigned Counsel Coordinator, Wayne County Indigent Defense Services Department

Kristin LaVoy has spent her entire 16 year legal career in indigent defense. She is currently an assistant assigned counsel administrator in Wayne County where she provides and coordinates training for attorneys taking appointments in Wayne County. She previously served as the Training... Read More →

Thursday July 16, 2026 1:45pm - 2:30pm EDT

Plenary

NAPD Leadership Legal Aid 2026

Kristin LaVoy

Get help with the event

NAPD Leadership Legal Aid 2026

Kristin LaVoy

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